Phone 306-352-2299 Fax 306-569-5998
Dr. Randy Radford retirement Jan 28 2022
On January 29th 2022 our phones will no longer be answered. However messages can be left at the following. For health professionals i.e. physicians, pharmacists, nursing or Lab techs calling with urgent messages there is an option to reach Dr. Radford that same day.
You can expect to return on your question within 5 business days
After careful consideration I have decided to close my family practice. My last day of practice will be Jan 28, 2022. Originally I had announced the closure of the practice at the end of April 2022. However, the additional demands and stressors of the COVID 19 pandemic has left me completely tuckered out. So I am following the advice that I give to on my patients, " maintain a healthy balance between work demands and personal care. This last 18 months was tipped heavy in favor work and it is time to correct the imbalance back to more personal care.
I am announcing this early to allow all my patients time to make arrangements in finding a new family physician. I wish to thank all my patients who I have cared for over the years. The privilege of being able to serve all of you has been a reward beyond any of my dreams.
I will not be replacing myself with a new physician so it will be up to individual patients to find a new family physician. I am in the process of making inquiries with physicians who are taking new patients and will make postings on the web site as this becomes available.
Thank you all again for allowing me to be involved with being your healthcare provider.
Dr. Julia Kapur's Medical Practice is closed permanently Nov 10 2021
For patients and healthcare professionals the clinic can still be called and questions answered by the front staff.
A Message From Dr Kapur
To my valued patients,
I would like to announce that as of November 10, 2021 I will be closing my practice.
As many of you know, Dr Radford is also retiring this upcoming year and the clinic is closing. Due to the uncertainty of my future practice location, type of practice and time of return, it is with much regret that I am at this time planning to close my practice. I would suggest that you make arrangements to find another family physician so as to not have a gap in your care needs.
It has been a pleasure serving you as your physician over the past 2 years and I wish you all the best in the future.
Dr Julia Kapur
Before requesting that you receive a copy of your chart or have a copy sent to your new family physician, please have the discussion whether this needs to be done. For myself I do not usually request a copy of the old chart as most of the information was not particularly useful, out of date or available online through E Health. I found that taking a thorough history was far more efficient in helping me understand my new patients. If a specific document is required from your family physician, this can be faxed directly to them upon their request at no charge.
In addition, your medications for the past 3 years, your Lab work for the past 6 years, radiology reports for the past 6 years, hospitalization reports and immunization history are available through E Health which interfaces with almost all the electronic medical records in physician's offices now.
Lastly, patient information is retained by me for 6 years from your last visit with exception of minors (children less than 18 years of age). For minor's patient information is retained for 2 years after they reach the age of majority or or 6 years after last patient visit, which ever is longer. Because of my records are now all electronic this will be available upon request as per these future dates.
There is a small charge for providing a copy or transfer of your medical record. The cost of providing a copy or transfer of your medical record is not covered under Saskhealth. This principal is recognized by the Saskatchewan Medical Association and the College of Physicians and Surgeons of Saskatchewan. I am charging less than the recommended fee by the Saskatchewan Medical Association for processing requests for medical records. Of course, if you are in financial distress, I will not charge you for this information. I also encourage you to keep a copy of your own chart if you wish as there will be a repeat charge for further requests. I have made an allowance for a discount family rate when the records are forwarded by secure e-mail Medeo for families with children who were still minors.
For those of you requesting a paper chart, please discuss with my staff who will notify you of the cost as this varies greatly from patient to patient depending upon the number of pages that need to be printed.
Unfortunately I have to forward and or print out the whole chart as these requests are processed by my support staff and do not have the expertise to pick out relevant information from non relevant information. Many patient's charts are 100 2 well over 300 documents and this is why I am encouraging use of the secure e-mail. So to print out a single 300 page chart would be a cost of $130.00 =$30 (processing ) plus $100 dollars for printing. This is versus a $ 30 dollar charge for having your chart emailed to your secure Medeo account. There you can print out the the relevant material and provide your new family with it or put the information on a usb memory storage device to give to them.
Clinic is recently changed to a online faxing system it is quite a bit more efficient than her old system. So we are now able to fax your chart if requested to your new family physician.
At this time there is no mechanism currently to transfer records to the family physician by secure e-mail.
I am sorry that I cannot provide your information on a CD disc as I do not have the necessary electronic gear or knowledge to do this.
Lastly, for all the reasons I described above I encourage you to discuss with your family physician whether you really need your medical chart. However, if you wish it is certainly available to you.
If you are comfortable with computers and email, I encourage you to set up a Medeo health account. This is the same one you use to book online appointments. I can transfer the medical file directly to this secure e-mail account that meets HIPA guidelines for confidentiality. Please make sure the e-mail account that we have for you in our electronic medical records is the same as your Medeo account.
For children I will be using their parents Medeo account to send the information to the parent.
-Secure e-mail through your Medeo account $30.00. This is by far the most efficient, secure, and cheapest. For families where the children are still under the age of 18 there is a maximal charge of $ 80 dollars regardless of the number of members in the family.
-Faxing your chart to your new family physician $30.00. This is by far the most efficient, secure, and cheapest. For families where the children are still under the age of 18 there is a maximal charge of $ 80 dollars regardless of the number of members in the family.
-Paper chart if picked up by yourself $30.00 + 30 cents/ page for printing costs. Due to the increased time required to do this unfortunately there is no family discount for the paper charts
-Paper chart if mailed out to yourselves by normal surface mail is an additional $ 10 dollars for postage plus the $ 30 & 30 cents/ page for printing costs.
Payment will need to be received prior to completion of their request. Please mail or fax in these requests that way my office staff can see and process them promptly. Due to security concerns, I can not be accepting emailed forms.
Payment and receipt of the authorization form can be received by
1. Paying at the clinic with either cash, cheque or debt machine or credit card.
2. Mail including the completion of the authorization form and cheque
3. E transfer to my e-mail to email@example.com
I am sorry my debt machine cannot do over the phone acceptance of credit cards.
Please complete the authorization form fully and return it to my office.
Authorization form to release my medical chart from the Warehouse District Medical Clinic
Please print off the authorization form complete and forward to my office
How you wish to receive or transfer your medical file. Please tic the desired choice
1. Medeo account $30, maximum of $80 dollars for family with children less than 18 years age _________
2. Printed medical chart that I will pick up $30 plus 30 cents/page_______
For those of you requesting a printed copy of your chart or fax copy of the chart please contact my staff who will notify you of the cost as this varies greatly depending on the number of pages in the chart.
3. Printed medical chart to be mailed to the above address $30 & 30 cents/page $10 postage -_______
4. Fax chart to your new family physician$30 please provide doctor's name and fax #___________________________________________________________________________________
Method of payment please take the appropriate line for your desired method of payment
E-transfer to firstname.lastname@example.org _____;
Cheque ______ can being enclosed if mailing in with the completed form or paid at the office;
Credit card, Debit card or cash which must processed in our office ______
PATIENT’S: Name first, middle initial, last_______________________________________________
Date of Birth _______________________________________________________________________
Email________________________________________________ Please make sure this is the same email that you use in your Medeo email address if you have ticked the box for electronic transfer of your medical file and for minors, please use the guardian’s Medeo email address’
I understand that this is an uninsured service not covered by my medical insurance plan. I realize there may be a charge for this service and that I am responsible for it. Payment must be received before processing of request. For individuals who are experiencing financial distress please speak with Dr. Radford as he will wave the cost.
Signature of patient ____________________________________ Date __________________
If not signed by the patient, please indicate relationship: (Parent or guardian of minor patient, or guardian of an incompetent patient)
Name of Guardian/Representative __________________________________________________________
Legal Relationship _________________________________________________________________________
Date __________________ Witness ___________________________________
Please remember to keep a copy of your medical record on hand as every request for a new record will generate the same cost. Thank you
For medical legal purposes and retention, the authorization form is required to be dropped off at the clinic or mailed by surface mail. Email copies will not be accepted due to confidentiality issues on the form
Warehouse District Medical Clinic, # 1-1230 Saint John Street, Regina Saskatchewan, S4R1R9 Fax 306 569 5998
FINDING A NEW FAMILY PHYSICIAN
When it comes to looking for a new family physician, I am providing a list of family physicians who I have spoken with and are now are accepting new patients.
Dr. Lawani Gender: Male
Dr. Moore Gender: Male
A 3rd female gender family physician will be joining them later in the year
3847 Sherwood Drive, Regina Saskatchewan
Dr. M. Elgendy, gender female.
Dr. Elias Oluma, gender male
Dr. Taiwo Amos, gender male
Dr. P. Karunatilake, gender female,
In addition, I have provided a link from the Saskatchewan Health Association for physicians in the Regina area who are accepting new patients . I have not yet confirmed if the family doctor's at this web site are currently accepting physicians are not.
I do encourage you to visit these physicians to see if your personality and there personality are good fit.
Monday to Friday : 9:30 to 4:30pm
Reception CLOSED For Lunch noon to 12:30pm Thursday afternoons
Contact 306-352-2299 FAX 306-569-5998
WE ARE NOT ACCEPTING PATIENTS AT THIS TIME
Existing patients please book with your doctor, One email can be used for multiple patients, please state the name of patient/health card in the notes and or why the visit (complete (2-10 minutes, form 2-10minutes, refill or concern 10 minutes). Please note we reserve the right to change your appointment due to time constraints of the visit you want, you will receive a text notification of the changes. If that time is not acceptable please call and arrange another time.
Monday & Friday 9:30am - 4:30 pm
NEW HOURS Effective Oct 1, 2020
Tuesday , Wednesday 10:00 to 4:00pm
Please arrive 5 to 10 minutes before appointment times to allow for check-in.
We confirm only 20 min appointments. You must cancel your appointment within 24 hrs of appointment date. Cancellations can be made by leaving a message @306.352.2299, select option 2.
If you miss your appointment with no notice, you are deemed a No Show. You will be personally charged the fee of the service that was to be provided. The fee must be paid before re-booking.
Ultrasounds/Xrays/Blood - Are now booked by Prairie Imaging. We fax your requisition to them and they arrange the time. If time is not suitable for any of the booking please call the facility your arranging the time with. Thank-you
Visit the Government of Saskatchewan's COVID-19 webpage for the most up-to-date information, self assessment tool, testing information and risk level in Saskatchewan.
The Clinic will remain open during the pandemic. If any of our doctors are forced to self isolate at home or are well enough to work at home while recovering we will be providing telephone appointments. Book your appointment with your physician and if it is a telephone appointment the staff will notify you. Please make sure we have your current phone number.
Please DO NOT first present to the clinic if you have a new onset of temp >38 degrees, new cough, muscle aches or exposure to a known person with Covid. First do the online screening tool or call 811. This will direct you on your next step. You can call the clinic 306 352 2299 .
We are sorry but the COVID 19 phone number 306 552 6843 has been discontinued. The reason for this was the extreme high number of calls and I was simply unable to keep up with this volume